UCAT Mock Test 1 - Situational Judgement

Part of UCAT Mock Test 1

Situational Judgement

Scenario 1 • Question 1

26:00

Time Remaining

Patient Confidentiality

You are a junior doctor working in a busy hospital ward. A patient's spouse calls asking for an update on their partner's condition. The patient has specifically requested that no information be shared with family members without their express permission. The spouse is very concerned and insists on speaking to someone immediately.

Available responses:

A.Politely explain that you cannot discuss patient information without permission and offer to take a message for the patient to call back
B.Provide a general update without specific medical details, assuring the spouse that their partner is receiving good care
C.Transfer the call to a senior colleague to handle the situation
D.Tell the spouse that you will speak to the patient and ask them to call back, but do not confirm any details

Question

What is the most appropriate immediate response?

A.Politely explain that you cannot discuss patient information without permission and offer to take a message for the patient to call backB.Provide a general update without specific medical details, assuring the spouse that their partner is receiving good careC.Transfer the call to a senior colleague to handle the situationD.Tell the spouse that you will speak to the patient and ask them to call back, but do not confirm any details

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